Always at your disposal – directly and quickly
Do you need round-the-clock service?
Our mechanical service staff is available with support 24/7, 365 days a year. However, the phone is not answered on Christmas Eve and New Year's Eve between 18.00 and 08.00. Between 22.00 and 07.00*, you can contact our international hotline, where you have various options for technical support, on telephone number +45 0800 739 4357.
*On weekends and public holidays, the time period is 22-08
Service hotline: +45 4395 8500
Outside normal working hours, delivery of spare parts or assembly of gears/motors can be initiated until 10 p.m
Fees for the usage of our hotline outside normal working hours:
- Assembly, workdays from 15.00-22.00
DKK 3.300 + DKK 1.100 per commenced hour
- Assembly, workdays from 22.00-07.00 + weekend and holidays
DKK 6.600 + DKK 1.100 per commenced hour