Always at your disposal – directly and quickly
Do you need round-the-clock service?
Our mechanical service staff is available with support 24/7, 365 days a year. However, the phone is not answered on Christmas Eve and New Year's Eve between 18.00 and 08.00. Between 22.00 and 07.00*, you can contact our international hotline, where you have various options for technical support, on telephone number +49 (0) 800 739 4357.
*On weekends and public holidays, the time period is 22-08
Service hotline: +45 4395 8500
Outside normal working hours, delivery of spare parts or assembly of gears/motors can be initiated until 10 p.m
Fees for the usage of our hotline outside normal working hours:
- Assembly, workdays from 15.00-22.00
DKK 3.500 + DKK 1.500 per commenced hour - Assembly, workdays from 22.00-07.00 + weekend and holidays
DKK 7.000 + DKK 1.500 per commenced hour
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We'll be glad to assist you.
Do you have a specific problem or a technical question and would like our assistance? Just send us a message!
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